Privacy Policy
THE HYBRID SECURE ARCHITECTURE
PEXA uses a split-data approach to ensure maximum privacy. Your conversations stay with Apple, while your account limits are managed by our secure cloud.
1. Chat History (Stored in iCloud)
Your text prompts, chat history, and generated image references are stored in your personal iCloud Private Storage. This data is encrypted by Apple. We (Ashak Studios) strictly do not have access to read your conversations or see your generated images.
2. Account Data (Stored in Secure Cloud)
To manage your credits, subscription status, and usage limits, we use an industry-standard Secure Cloud Database. When you use "Sign in with Apple", we strictly do not store your email address or personal details. We only store:
- Your unique User ID provided by Apple (to identify your account).
- Your Pexa credit balance and daily usage counters.
3. Device Identification
To prevent abuse of our free tier and protect the service integrity, we may store a securely hashed device identifier. This identifier is anonymized, not linked to your personal chat content, and is used solely to enforce usage policies.
4. Right to Erasure (Delete Account)
You have full control. If you choose "Delete Account" within the app:
- Cloud Account: Your user record and credit data are permanently wiped from our secure servers.
- iCloud: The app automatically instructs iCloud to wipe your chat history container associated with PEXA.
Fair Usage & Limits Policy
PEXA relies on high-performance GPU computing power. To ensure the system remains fast and stable for all users, we enforce dynamic limits based on usage intensity.
Free Tier
Free users operate on a Credit System. Once your initial credits are depleted, you may continue generating images by supporting the app (e.g., watching ads).
Premium Smart Limits
While Premium offers "Unlimited" access to the generation engine, "Unlimited" is defined by reasonable human use. To prevent bot abuse and server overheating, the following automated cool-down logic applies to high-frequency users:
- At 20 Rapid Generations: A short cool-down of 10 minutes applies ("System Hot").
- At 40 Rapid Generations: A cool-down of 20 minutes applies ("Cooling Down").
- At 60 Daily Generations: To ensure fair resource allocation, a 12-hour reset period may apply if this limit is hit within a short timeframe.
Terms of Service
1. Content Safety
All text prompts are analyzed by our automated AI safety system before image generation. You agree not to attempt to generate content involving Child Sexual Abuse Material (CSAM), gore, extreme violence, or hate speech.
2. Authentication
PEXA uses Sign in with Apple for secure authentication. You are responsible for maintaining the security of your Apple ID. We are not liable for data loss resulting from a compromised Apple account.
3. Ownership
You own the images you create. Ashak Studios claims no copyright over your creations. You are free to use them for personal or commercial purposes, subject to local laws regarding AI-generated content.
4. Subscriptions & Refunds
PEXA offers renewable subscriptions processed entirely by Apple (StoreKit 2).
- Payment is charged to your Apple ID.
- Subscriptions auto-renew unless canceled at least 24 hours before the end of the period in your iPhone Settings.
- Refunds: As developers, we do not have access to your billing information. All refund requests must be handled directly by Apple Support.
5. Contact
For support or inquiries: contact@ashak.co
